Privacy Policy

At Eley Metrology we are committed to safeguarding the privacy of our customers. The information we collect is only ever used for our own purposes. We will never pass any details to a third party unless it is strictly necessary. This notice details the information we collect, how we use it and how it is kept secure.

Our Lawful Basis for Processing Personal Information

Eley Metrology processes personal and none personal information to facilitate our business activities. Our legal basis for processing this information is detailed below;

Contract: By purchasing goods or services from Eley Metrology you are entering into a contract and are providing us with the authorisation to process certain pieces of personally identifiable information. This includes;

  • Name
  • Address
  • Email Address
  • Telephone Number
  • Job Title
  • Company Name


This information is only used by Eley Metrology and selected third parties that are required to supply the product or service ordered. For example, we may share information with a courier firm so they can deliver an order.

Consent: When a website contact form is completed the personal data you have entered is stored in our customer database. This information is then used by us to reply to your enquiry. A contact form can only be submitted if you have consented to us storing your information by ticking the form checkbox. If you do not wish to have your information stored you can still contact us by the methods shown below;

Telephone: 01332 367475



Types of data we collect

Website Cookies

A cookie is a small file containing an identifier, such as a string of numbers or letters, which are automatically downloaded to your browser by a web server when you visit a website. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies are an important tool used by websites as they effectively act as a memory by allowing websites to recognise a browser and remember what it has done in the past.

Cookies perform a lot of different functions and can be used differently depending on the website you visit. Generally, their main purpose is to improve a user’s experience by remembering your preferences or helping you navigate between pages on the website. Cookies are also used for marketing purposes by ensuring adverts you see online are related to your interests.

If you would like to find out more information about cookies you can visit the following websites; and


Why do Eley Metrology Use Cookies?

We want to provide you with the best experience possible when using our website, and cookies help us achieve this.


What Cookies do Eley Metrology Use?

Eley Metrology use a category of Cookie known as Analytical Cookies;

This type of cookie collects anonymous information on the pages you visit.

These cookies gather information on how visitors use a website, for example, which pages are most popular or when error messages are displayed. These cookies do not collect any information that identifies a visitor. All information collected is anonymous and is purely used to improve how a website works.


Not Accepting Cookies or Requesting Cookies be Disabled after Acceptance

You do not have to accept cookies from Eley Metrology. It is entirely down to the user to determine how they wish to manage their web browsing experience.

Once you have provided us with consent to use cookies, you may, of course, change your mind in which case you entitled to withdraw consent at any time.

All major browsers allow you to amend your cookie options or simply disallow them altogether. You can usually find out how to this in the help menu of your browser. The following website provides information for all recent versions of popular browsers used on the market today.


Mailing Lists

To manage our email marketing and customer data, we use a third-party provider, Hubspot. For more information, please see Hubspot’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Linda Eley.


Third Parties

To manage the day to day running of our business, it is necessary for us to share personal information with selected partners. The companies we share data with are shown below, along with the reason for us sharing data and links to their respective privacy policies.

Sage (Invoicing and Accounts Software)

Privacy Policy:

Hubspot (Email Marketing)

Privacy Policy;

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Please email your request to our data protection officer Linda Eley at


Changes to this Privacy Notice

We reserve our right to make changes and updates to the privacy policy without providing notice as and when required.  The current and most up to date version of this policy will always be posted on the website.


External Websites

This privacy policy covers only. If you follow a hyperlink on our website to an external website, a different privacy policy will apply. Eley Metrology Ltd has no control, and are not responsible for the practices of third party websites.


 Our Details

We are registered in England and Wales under registration number 01285862.

Our registered office is Eley Metrology Limited, Beaufort House, Beaufort Court, Mansfield Road, Derby, DE21 4FS.

Our Trading address is Eley Metrology Limited, Beaufort House, Beaufort Court, Mansfield Road, Derby, DE21 4FS.

You can contact us in writing at our trading address or by email at and by phone on 01332 367475.